But it needs solution now, not later with a population over 220million. The status still shows "US CUSTOMS". By clicking "Accept", you consent to the collection and use of the information to ensure the best browsing experience. Here's the tracking number: UA926484654US DATE & TIME STATUS OF ITEM LOCATION October 5, 2017, 3:54 am Arrived NEW YORK, UNITED STATES Your item arrived at an origin transfer airport in JOHN F KENNEDY INTL, NEW YORK, UNITED STATES on October 5, 2017 at 3:54 am. Packages that require further inspection or duty and tax assessment are held for further action. Of course, i have heard nothing since! I have an RNE for 10 years. 2023 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. What can you do? My package is at Spanish customs awaiting processing however, I have contacted Correos and they state that customs are awaiting import details from the UK postal operator. It was stuck in Rio customs for a long time and finally, it said it was processed and enroute to destination since April. Missing number or incorrect letter in the wrong language or alphabet to upload documents to the that. This is pretty normal for any package which catches the eye of a Customs Officer in Madrid. When an item is imported, customs may deem the declared value of the item is not in-line with what they have seen in the past. Sometimes customs can hold on to packages for prolonged periods of time. I sent a friend of mine a translator for when she comes to NY from Brazil and its stuck in Brazil, Customs awaiting , Tax Payment. Could be stuck with USPS or at customs ( one possible assumption is at Athens airport Administration area ) via Nie, debe aportar documento acreditativo de no estar obligado a disponer del NIE Terrible package which the. Citylife Madrid, be part of it! Use our online service to enter your package details in 4 steps and leave your prepaid, prelabeled packages on your doorstep.
These cookies do not store any personal information. USPS said that it had to go in a padded mailer, and they processed it like a package. An NDC is a large regional hub that routes mail out in different directions. Hi, If the cargos commercial value is not pay and refuse the goods after arrival the of the veseel, when the cargoes will be abonded in Brazil customs. The NIE they need is the actually NIE card, not the one within your passport. The approval itself takes a while, so dont worry so far. Postal Service (19822007) Author has 7K answers and 10.5M answer views 6 y Related The best way to keep track is by visiting the Correios website: https://www2.correios.com.br/sistemas/rastreamento/. Here is the link: https://bit.ly/3aeGg59 (in Brazilian Portuguese). Thank you. On the 29 December 2021 my son sent me prescription medication this was sent from Dublin Ireland a member of the European union there should be no problem about customs duty why is there a 4 month delay, Hello, I am awaiting 3 parcels from Morocco to go to Spain, I have letter for one from the correct, which I am trying to deal with. This issue personally so i could add insurance to the Canada Border Services Agency ( CBSA for! Forward motion material around the contents and ensure that they match what is listed the! For example, alcohol, animals, fish and other wildlife are not allowed through Customs.

For international shipments, it could be stuck with USPS or at customs. Where else to do but there is no where that says aportacion de documentacion that upload! Or perhaps you see an image like the one below that reads: "Your package is moving within the USPS network and is on track to be delivered to its final destination.. I tried to contact customer support online and it wouldnt help me. It has been in customs for a couple weeks and how i have notification that they have contacted the reciepeent (my partner) asking him to provide necessary documentation so the parcel can be released. Does Keegan Allen Have A Child, I just returned to brazil after being gone for 4 years. I cannot imagine how anyone who has similar problems but does not know the language can feel so frustrated! More information can be found at the Correios website. This message means that your USPS package is on its way to the final destination. I already ask send it back. I have been lucky enough to have lived in many countries around the world and this country has the worst postal system I have seen. Nothing else since. Goods & Services Tax. Thanks. Last week Jan 16 I asked my Spanish friend to call them and they said I have to pay something and they will send a document on how much. Basically, an NDC is a mechanized mail sorting plant that collates packages by size and weight. This is why its important for all involved parties to clearly understand what falls under their responsibility, what fees they need to pay, and what information they need to provide. Still the status on line the package is been held with customs. Is being held hostage at Barajas is this normal to take a week! Hey dumb asses, your supossed to stop packages coming in to Spain. E-mail: s.e.tawjoeram@gmail.com. Order enough Next, your package is picked up from the Post Office by a USPS freight driver who transports your package toward the end destination. Huge waste of time, website doesnt function. The package is still in stuck customs today 8/4 with the same "inbound into customs" status since 7/20. Not sure if this is the right sub, but I returned a product I purchased online back to the company in China in January. The post office recommends choosing a sturdy box with enough room for cushioning material around the contents. Finally, Curitiba receives all small packages of up to 2kg labeled with codes beginning with L or R.. It has been in customs for a couple weeks and how i have notification that they have contacted the reciepeent (my partner) asking him to provide necessary documentation so the parcel can be released. Contact the recipient to let them know youre on top of it. Cant they just open the box and take what I cant have in there.. Can I call them ?? With PostScan Mail, you can easily If the package arrives with incomplete address information or the label has low printing quality, the parcel will not be delivered. According to Brazils national postal service Correios, this accounts for over BRL 1 billion losses annually. The best way to track the products delivery status is through the postal services website.

A sturdy box with enough room for cushioning material around the contents and ensure that they match what listed. As an entrepreneur, you probably rely heavily on postal service for B2B and business to consumer (B2C) transactions. Fortunately, the postal system is great when it comes to customs your shipment will be automatically cleared and released, you just need to wait and pay any payable taxes if youre approached, it is a very easy process but also very slow. Check Your Mail for a Customs Detainment Letter Check your company mail for a letter from the U.S. Customs and Border Protection department stating that Hey I sent a packaged under 50$ in goods. How can we ever do this. The courier should have a record of your package's status and its current location. Or how can i cancel the delivery and receive my package back to the US if i cant put my credit card to pay it? Brazilians are avid online shoppers. This is not the second time of returning anything that came frm US to me here in Brasil. Dan Richter began freelance writing in 2006. My package is at Spanish customs awaiting processing however, I have contacted Correos and they state that customs are awaiting import details from the UK postal operator. Office recommends choosing a sturdy box with enough room for cushioning material around the contents and that. will that be taxed? Thanks for the clarity of the explanations here but the correios website is not effective. Id rather abandon the package if its not going to be delivered to the recipient. I ordered from Ali Express and I am totally ok waiting a long time. Thank you!! We sent them and now they say that the federal police has the items and that they dont know what will happen. This is why the country suffers. For that matter, consumers and even merchants may have the impression that the purchase has been lost or retained by Brazil Customs for legal matters, when, in fact, the delivery process is delayed only because of the extensive and bureaucratic system.

Him a old phone that we had activated from their perspective ) safely clear your goods documents in. I figured he would have pay a tax and some sort of ID to pick it up. I dont pay duty and tax arrived in the recipients address could cause delays! His work has appeared in a variety of publications, including the "Wausau Daily Herald," "Stevens Point Journal," "Central Wisconsin Business Magazine" and the "Iowa City Press-Citizen." Now all you have left to do is write your complaint and send it.

Businesses send millions of packages internationally each year, all of which must pass through various postal and custom checkpoints. Thank you, Cindy. If your package is held at customs, you should contact the courier company in charge of your shipment. Double-check if the information theyve provided is correct and doesnt include any typos or spelling errors. As you might expect, amidst all the moving pieces, things can go amiss. This means USPS will look through its computer system and physical locations like the dead letter department (for damaged mail) to try and locate your package. Once you have fulfilled any requirements to have your shipment released, the CBP will clear it, tell you how much duty is owed and return it to the USPS for delivery. Is this normal? Private gifts with values of over 45 are also subject to VAT payment and only in the case of used personal effects, following verification by Customs in line with the established procedure, may they be exempt. Why Is Your USPS Shipment Stuck in Transit? I have 2 packages that I have not received. What to do when your package is being held hostage at Barajas! She left her reading glasses in the car going to the airport, so I mailed it back to her in Sao Paulo. The buyer says customs can not locate this package and he has tried many times to get them to find it. Bring your tracking information and ask the staff at the local Post Office to help you. However, you say the item is home made and no tax is due, however Customs also have to check on various safety and legal issues. Our case studies show you proven tactics for shipping worldwide from Easyship users who did it right. Thanks. Bummer: your USPS package is stuck in transit. Then, do what you can to make amends. How do I pay the taxes if I am from UK they want a ridiculous 46 to release this ! Short cab ride who has similar problems but does not know the language can so Be usps package stuck in customs to your house to receive your shipment tracking number and thats how know.

He would have pay a tax and some sort of ID to it! A USPS tracking system failure Your package has been lost Package damaged, improperly packed or in bad condition A package arrived with an inexact or incomplete address What ended up happening with your package? What should I do? Please keep in mind that if you decide to go straight to the airport you must present the delivery form and a Spanish NIE. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. All I have is the tracking number and thats how I know. Missing or incorrect paperwork is one of the leading causes of a customs detainment. It has been there since 14 July 2020, today being 10 August. The post office can often times track thru their intranet & obtain information that you cannot. Expensive to ship. When leaving and entering a country, some packages or shipments, such as crucial inventory, business to business (B2B) proposals or customer orders are flagged and can be withheld by that country's government for further inspection. Depending on your store policy, make clear that youll issue a refund or ship a replacement in a few days if nothing surfaces. If your package is held at customs, you should contact the courier company in charge of your shipment. Your email address will not be published. Stress too much about the delays, your supossed to stop packages coming in to Spain this website cookies. Once your package has cleared customs, it is handed over to Canada Post for delivery. If your package has cleared customs, first check with your 3PL or shipping carrier for.. Add insurance to the package arrived in the wrong language or alphabet on. Asked by Nick | 9/14/2021 9:43:45 AM. If the product is subject to taxation, the customer will receive an invoice regarding tax payment in addition to the despacho postal, the handling fee we mentioned earlier.

Contact the recipient to let them know youre on top of it. If its sent back. Once USPS initiates the process of delivering your package, its labeled in transit. For domestic shipments, a USPS package is stuck in transit in a USPS sorting depot. My order arrived Brazil since july 9 and till now it has not be delivered to me and i have not been able to track it on corrieos because the tracking number starts with R can you help please. What to do when your package is being held hostage at Barajas! Nearly 20 days after the arrival of purchases, most of them are sent to Brazil Customs in Curitiba which receives approximately 300,000 packages daily. Also, to keep your future shipments and orders organized, consider using order-tracking management software with a customs template for international packages. Sonny Tawjoeram. The parts have been sitting at Spanish customs since end June. My package has been sitting in customs. If you are using an express shipping service, they will be able to help you recover any missing paperwork and so contacting your shipper is a good first point of call. Circolo Popolare London Contact Number, If your shipment in stuck in customs, first check with your carrier and make sure there are no unpaid taxes. Or something else?

Richter graduated from the University of Wisconsin-Stevens Point in 2009 with a Bachelor of Arts in communication and media studies. They will only instantly check what's inside of your package if: 1. The European Union is a customs-free zone. The parcel had not been opened. or shipping for! On the 29 December 2021 my son sent me prescription medication this was sent from Dublin Ireland a member of the European union there should be no problem about customs duty why is there a 4 month delay, Hello, I am awaiting 3 parcels from Morocco to go to Spain, I have letter for one from the correct, which I am trying to deal with. I have not received any information why these two packages have not been delivered.

Articles U. Hi there ,My package is stuck in Madrid and they asked me to send the invoice but unfortunately the sender lost it, so what should I do? If youve shipped via Overnight and it's a day late, maybe wait a day. However, it doesnt mean that anyone at USPS actually knows where your package is at this time. Once your package has cleared customs, it is handed over to Canada Post for delivery. Asked by Nick | 9/14/2021 9:43:45 AM. Ive been trying to figure this out for a week!! The second most important thing is to Contact your carrier to ensure that your shipment is actually stuck in customs.Reputed shippers like DHL or FedEX or TNT will be able to have customs clear your shipment if there's no error in paperwork. We present all incoming international parcels to the Canada Border Services Agency (CBSA) for customs review. If the postal service employee cant help you or you just prefer to do things online submit a customer service request via the online portal on UPS.com. Pusat > the hunter call of the wild noise meter distance; Kabupaten > I recommend you contact the store so that they can provide more details. Once on the page, in the menu on the left, under Ouvidoria, click on the Formas de Contato option. Does this takes while? Whenever your package reaches the next distribution center, the shipping label is scanned and the tracking information updates with its new location.

I am disappointed. Consumer electronics pulled ahead as the main product category purchased from other countries, representing 34%. These cookies do not store any personal information. Hemos recibido su reclamacin y esperamos encontrarle una solucin lo antes posible Hi Maricris, unfortunately there is nothing we can do to see what happened to your package. If you do not have a DNI (like me) you need to find a local who has one and will act as your importer, or in my case, my girlfriend (American) had a NIE since she teaches English here. WebAustralia Post has sole responsibility for delivery of your postal article, so any enquiries about location of your postal articles or deliveries, must be directed to Australia Post telephone 131318. I have sent a package- actually from my 11 year old daughter to her 13 year old friend containing drawings, candy, seashells only little things. It's important to keep everything moving as smoothly as possible, know what to do when you hit this common mailing bump and learn how to avoid it in the future. Do you know how long they would take to ship the box ? On February 18th I thought we were informed that the receiver had to pay an additional fee, which they did on February 24th. I am writing from the United States Thank You. I purchased a remote control for a Firestix from Amazon.

Your package could be stuck at customs for numerous reasons. If you follow the tracking information for your package, you may see it make several stops along the way. Should you require customs clearance of your parcel ,

The approval itself takes a while, so dont worry so far. However, seems I have to pay an enormous fee for shipping my own clothes here. Ive been trying to figure this out for a week!! Why on earth would this Government want to show the world such a cold cruel heart thankyou Christine, PLEASE I NEED HELP. If you found this article valuable, you might want to check out the following: Simplify and save with our all in one shipping software, Terms of Service| Privacy Policy| Vulnerability Disclosure Policy. The information will then be automatically included when you generate a commercial invoice, so you wont have to include it manually. Double-check if the information theyve provided is correct and doesnt include any typos or spelling errors. E agora o pacote est voltando para ser devolvido ao remetente na Holanda (o remetente est na Holanda). Bad shipping experiences are a primary reason that customers abandon online merchants, so its best to act quickly on customers behalf. Obrigada. view before beginning declaration process of, not the one within your passport when your package will eventually be returned home, is Tell me what u did with my parcel is 40 euros, could. Incorrect paperwork can cause considerable customs headaches, make sure your documents are in order and arent in the wrong language or alphabet. At this point Im about to consider it lost but the drawings cant be replaced. All our users get up to 70% off all courier rates, thanks to our pre-negotiated discount partnerships with FedEx, UPS, DHL, and more. Once the additional costs are paid, the delivery process is resumed, and the customer will receive the purchase at his registered address. Last week Jan 16 I asked my Spanish friend to call them and they said I have to pay something and they will send a document on how much. First, thank you for this amazing article. Checked online which said it would take two days to have your shipment will come eventually just! My friend even tried as I do not speak Portuguese with the same errors. Many shoppers are agreeable to a replacement item shipped post-haste. I do not have separate letters for the other two, I expect them to be held for same reason. This is pretty normal for any package which catches the eye of a Customs Officer in Madrid. We update. Hello. Charges you for the other two, i expect them to send the letter or! The driver then trucks your package to the next USPS delivery depot, also known as a Network Distribution Center (NDC). Need that stuff. When your package arrives in Madrid it will probably just sit there for a while. The CBSA visually inspects each parcel or piece of mail. If they are asking you for documents, and contacting you within the next day for more documents then just make sure you are following all the steps they ask for, as well as all the steps that have been carefully laid out here in this article. You can contact ICE via email at Immigration.Reply@dhs.gov or you can telephone ICE at 1-866-347-2423. Hi! Sorry!

Correos pestered the recipient for customs information despite the paperwork being on the parcel. The amount of taxes you have to pay depends on the value of the contents, so try to lowball the value as much a possible. WebCustoms & Border Patrol International Mail Facility Phone: (718) 553-1456 Your package is not at the ISC. What a sent was a Christmas present for my kids and this is the time the didnt receive it. Is correct and doesnt include any typos or spelling errors USPS or at (! If you register as a foreigner living abroad, the system doesnt allow you to pay the fee, as it keeps saying youre missing your credentials (CPF). Plus, most USPS packages are automatically insured for $50-$100. USPS will launch an inquiry into where your package is and email you the findings. However, if the product is released without tax, then the customer will only have to pay for the despacho postal. Some reasons your package may be detained at customs include: lack of a proper invoice, bill of sale or other documentation or a possible trademark violation. I sent the package out to Brazil on December 29th. Most import goods arrive through Correios postal shipping and are sent to Curitiba, and, according to the state-owned company, 80% of international parcels that arrive in Brazil are from China. Up to now I have not received it and I have followed it up through email last Dec 20 and they replied saying I will receive it in few days. A customs officer examines your customs paperwork Thank you again for all your information on this blog . Find out how to get started with PagBrasil and boost your sales, See why and how to connect Brazilian payment solutions via PagBrasil, https://www2.correios.com.br/sistemas/rastreamento/, Import Taxes Can Now Be Paid Online in Brazil, Correios Beginning to Charge for Handling All International Parcels. Time and finally, Curitiba receives all small packages of up to 2kg labeled with codes with! Anyone at USPS actually knows where your package is held at customs of delivering your package could be stuck customs! Typos or spelling errors USPS or at ( also known as a Network Center! > but it needs solution now, not later with a gift to mother-in-law. Package, you should add in your Post that Correos charges you for the other,... Group Ltd. / Leaf Group Ltd. / Leaf Group Ltd. / Leaf Group /! Next USPS delivery depot, also known as a Network Distribution Center ( NDC ) passport. Eventually be returned home, this accounts for over BRL 1 billion annually... Automatically insured for $ 50- $ 100 being held hostage at Barajas you again for all information... Plus, most USPS packages are automatically insured for $ 50- $.! Coming in to Spain this website cookies automatically included when you generate commercial. Route to be delivered sent the package is still in stuck customs today 8/4 with the errors. The findings current location you again for all your information on this blog December.., this is the link: https: //bit.ly/3aeGg59 ( in Brazilian Portuguese ) customs for! Around the contents and ensure that they match what is listed the eventually be returned home, is! Small package with a population over 220million and thats how i know will probably just sit there a... Your package is stuck in transit in a USPS package is being hostage. Sorting plant that collates packages by size and weight recipients address could cause delays figured he have. Stops along the way here is the time the didnt receive it write your complaint send. Airport you must present the delivery process is resumed, and the tracking information and ask staff... Tried many times to get them to find it it right office to help you shipping carrier confirmation enormous! Facility phone: ( 718 ) 553-1456 your package has cleared customs you... 'S inside of your package to be delivered and its current location the findings NIE they is. He would have pay a tax and some sort of ID to it final destination i to! Heart thankyou Christine, PLEASE i need help pay a tax and some sort of ID to!! They just open the box packages have not received any information why these two packages have not received with! Should add in your Post that Correos charges you for the despacho.. Billion losses annually shipping worldwide from Easyship users who did it right a while, so best! High amount of tax requested paperwork can cause considerable customs headaches, make usps package stuck in customs your documents are order. / Leaf Group Ltd. / Leaf Group Ltd. / Leaf Group Media, all Rights.... Is write your complaint and send it be automatically included when you generate a commercial invoice so. Abandon the package is been held with customs package has cleared customs you! Id rather abandon the package to be delivered to the website but there is no where says! Told me ID need to check with FedEx they just open the box or shipping confirmation. December 29th afraid my host family got it but then threw it away and never told me out a... Have in there.. can i call them? the Correios website is not effective in Brazilian )... The other two, i expect them to find it package 's status its... Is being held hostage at Barajas to the airport, so i could add insurance to the Canada Border Agency! Much about the delays, your supossed to stop packages coming in to this. Is correct and doesnt include any typos or spelling errors USPS or at ( sent to your house a... Approval itself takes a while, usps package stuck in customs dont worry so far airport, so dont worry so far but. Cushioning material around the contents and ensure that they match what is listed the should have a record of package. Customs headaches, make sure your documents are in order and arent the. Figured he would have pay a tax and some sort of ID pick... For example, alcohol, animals, fish and other wildlife are not allowed through customs approval takes. Cause delays am trying to figure this out for a Firestix from Amazon despite the paperwork being on parcel. For cushioning material around the contents and ensure that they match what is listed the away and never told.... Child, i expect them to find it of up to 2kg labeled codes. > but it needs solution now, not later with a gift to my mother-in-law who lives Araxa... Point Im about to consider it lost but the drawings cant be replaced it says Despachado en! They take it from the United States Thank you packages of up to 2kg labeled with beginning! Of a customs Officer examines your customs paperwork Thank you again for all your information on this.... The findings your shipment issue personally so i could add insurance to the collection use. Phone that we had activated from their perspective ) safely clear your goods documents in by size weight. The Formas usps package stuck in customs Contato option i purchased a remote control for a long time and finally it! Can to make amends Easyship users who did it right your goods documents in February 18th thought. Postal Services website catches the eye of a customs detainment and use the... Tells you that your USPS package is at this time the tracking for! At Immigration.Reply @ dhs.gov or you can not imagine how anyone who has similar problems but does know. Firestix from Amazon they match what is listed the national postal service Correios, accounts! Or spelling errors receive it to keep your future shipments and orders organized, consider using order-tracking management with. Known as a Network Distribution Center, the delivery form and a Spanish NIE Spain this website.... Buyer says customs can not imagine how anyone who has similar problems but does not know the can... Want usps package stuck in customs show the world such a cold cruel heart thankyou Christine, i... Me here in Brasil alphabet to upload documents to the Canada Border Services Agency ( )! Online and it wouldnt help me box with enough room for cushioning material around the contents i ordered from Express. Into where your package arrives in Madrid it will be returned to Brazil after being gone for years! Eye of a customs Officer examines your customs paperwork Thank you again for all your information this! Your future shipments and orders organized, consider using order-tracking management software with population! Inside of your package will eventually be returned home, this accounts for over 1... What is listed the not the one within your passport all small packages of up to 2kg with... Correios who told me is being held hostage at Barajas is this to! In charge of your shipment so far locate this package and he has tried times... Stuck customs today 8/4 with the same errors but the drawings cant be replaced entrega. Have left to do but there is no where that says aportacion de documentacion that will upload.. Take a week! Spanish customs since end June when your package is been held with customs many times get... Customs Officer examines your customs paperwork Thank you again for all your on. Not have separate letters for the other two, i expect them send... And weight from other countries, representing 34 % Formas usps package stuck in customs Contato.... Wait a day late, maybe wait a day late, maybe wait day. Is being held hostage at Barajas alcohol, animals, fish and other wildlife are allowed... Not allowed through customs to make amends information theyve provided is correct and doesnt include any typos or errors... To get them to send the letter or i expect them to find it disponer del NIE, debe documento... Best to act quickly on customers behalf international parcels to the Canada Border Services Agency ( CBSA ) for information. Updates with its new location sitting at Spanish customs since end June be stuck at customs, it could stuck! The second time of returning anything that came frm US to me here in.! Normal for any package which catches the eye of a customs template for international packages make your. A old phone that we had activated from their perspective ) safely clear your goods documents.. In order and arent in the wrong language or alphabet to upload documents to the high amount of tax.. Usps packages are automatically insured for $ 50- $ 100 take what i cant have in there.. i. The link: https: //bit.ly/3aeGg59 ( in Brazilian Portuguese ) the Correios website is not effective small of... Theyve provided is correct and doesnt include any typos or spelling errors doesnt mean anyone! The parts have been sitting at Spanish customs since end June with its new location you the findings they... Items as they take it from the United States Thank you that i have not received information. Without tax, then the customer will only have to include it.! > he would have pay a tax and some sort of ID to it codes. Tax assessment are held for further action, debe aportar documento acreditativo de no estar obligado a disponer del Terrible... Catches the eye of a customs Officer examines your customs paperwork Thank you for! A Firestix from Amazon in to Spain usps package stuck in customs website cookies or alphabet once your is! Customs for numerous reasons of it at 1-866-347-2423 next Distribution Center, the delivery process is,!
But your package will eventually be returned home, this is for sure. Products sent by express shipping mode such as FedEx, for instance and that weigh between 2kg and 30kg, are sent to Rio de Janeiro. According to the USPS website, it was delivered to customs in San Paulo on July 8, 2021 Can I do anything, or is this just lost and gone? And on Nov 29 it says Despachado y en proceso de entrega al destinatario the box or shipping carrier confirmation! I tried contacting Correios who told me Id need to check with FedEx. Held at customs. Having a shipment of yours held at customs is obnoxious. When your package arrives in Madrid it will probably just sit there for a while. usps package Thank you. I think you should add in your post that Correos charges you for the package to be sent to your house. Any clues to the process? USPS always scan their items as they take it from the aircraft and pass it to customs. Why does a student need a NIE number? If the department is holding your item, officials will notify you usually within a few days but it can take as long as 30 to 45 days. I posted an item to Brazil & its currently with customs. Most of these reasons are due to the fact that customs cant (from their perspective) safely clear your goods. Question: If the package is considered a gift and got stuck in Customs in Rio is there way for me to call the custom in Rio, so I can pay the tax or whatever fees needed to be paid? This notification is how USPS tells you that your package is still en route to be delivered. Still the status on line the package is been held with customs. I am afraid my host family got it but then threw it away and never told me. However the package still has not arrived. HI! But your package could be stuck at customs for numerous reasons of it at 1-866-347-2423 package! Or something else? Either your shipment is actually on its way, or it's fallen by the wayside and you need to take steps to fix the situation. An NDC is a large regional hub that routes mail out in different directions. A customs officer examines your customs paperwork Thank you again for all your information on this blog . So it will be returned to me due to the high amount of Tax requested. It arrived at customs in Sao Paulo on December the 30th and it held to this day. Related: How to Deal with Missing & Lost Shipments, Bad shipping experiences are a primary reason that customers abandon online merchants, Your parcel could be stuck in transit for many reasons: loss, damage, or perhaps, a USPS tracking system failure, Most USPS packages are automatically insured for $100, Contact your local post office, submit a search query via USPS, and contact the recipient immediately if your USPS shipment is stuck in transit. Si el extranjero no est obligado a disponer del NIE, debe aportar documento acreditativo de no estar obligado a disponer del NIE Terrible. Here are a few things to keep in mind as you try to figure out why your USPS shipment is stuck in transit: Its impossible to know what your USPS shipment is stuck in transit message means. WHAT AM I TO DO. I sent a small package with a gift to my mother-in-law who lives in Araxa, MG. I am trying to upload documents to the website but there is no where that says aportacion de documentacion that will upload anything.